Refund & Returns Policy
Effective September 28, 2026
Thank you for shopping with Sacred Bloom Oracle. This policy applies to purchases made directly through sacredbloomoracle.com. Purchases made through Etsy or another marketplace should be handled through that marketplace.
Made-to-order products and cancellations
Our oracle and tarot decks are printed on demand. Please check your order and shipping address carefully before placing it. We do not accept change-of-mind returns for correctly made products, except where required by applicable law.
If you need to cancel or correct an order, email sacredbloomoracle@gmail.com immediately with your order number. We can make a change or cancellation only if the order has not yet been submitted for production. Once submitted, production may begin immediately, and changes or cancellations may no longer be possible.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or different from what you ordered, email sacredbloomoracle@gmail.com within 7 days of delivery. Please report visible shipping damage as soon as you discover it.
Include your order number, a description of the issue, and clear photos of the product, packaging, and shipping label. Keep the product and packaging while we review your claim. Please do not send anything back without return instructions from us.
We will review the evidence and coordinate with our production partner when needed. For a confirmed manufacturing error, shipping damage, or incorrect item, we will arrange an appropriate replacement or refund. If a return is needed, we will provide instructions before you ship it.
Small differences in printed color or brightness compared with a screen or promotional mockup can occur. We will review any concern that the finished product is materially different from the listing.
Missing orders and shipping delays
If tracking shows a delivery problem or your order has not arrived within its estimated delivery period, contact us so we can investigate. If we cannot ship within the promised timeframe, we will contact you and offer the choice to accept a revised shipping date or cancel the unshipped order for a refund.
Refunds
When a refund is approved, Sacred Bloom Oracle will issue it to the original payment method. Your bank or payment provider may take additional time to display the credit. If a return is required, we will explain the steps and any shipping arrangements before you send the item.
Nothing in this policy limits rights you may have under applicable consumer law.
Contact: sacredbloomoracle@gmail.com